Privacy Policy
Data Protection Personal data that you provide to us in connection with ordering goods on https://snusbuffee.com/ are primarily used for processing your order and for subsequent administration related to it (issuing an invoice and its transfer to the accounting department, providing contact information to the carrier, and potentially for processing returns and complaints about products). Conditions for the Protection of Personal Data of Customers of the Online Shop https://snusbuffee.com/ obtained for the purpose of fulfilling the order/handling complaints
I. Basic Provisions
The controller of personal data according to Article 4, Point 7 of the Regulation of the European Parliament and Council (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and the free movement of such data (hereinafter referred to as “GDPR”) is SNUSBUFFEE s. r. o., Business ID (IČ) 56321406, with its registered office at Kopčianska 10 851 01 Bratislava – mestská časť Petržalka (hereinafter referred to as the “controller”). The contact details of the controller are – address: Kopčianska 10 851 01 Bratislava, e-mail: info@snusbuffee.com, phone: +372 51 933 445
Personal data is understood to mean all information about an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, network identifier, or one or more specific elements of the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
II. Sources and Categories of Processed Personal Data
The controller processes personal data that you have provided to him/her, or personal data that the controller has obtained based on the fulfillment of your order.
III. Legal Basis and Purpose of Processing Personal Data
The purpose of processing personal data is:
• Processing your order and the exercise of rights and obligations arising from the contractual relationship between you and the controller; when placing an order, personal data is required for the successful processing of the order (name and address, contact). Providing personal data is a necessary requirement for the conclusion and performance of the contract; without the provision of personal data, it is not possible to conclude or perform the contract by the controller.
• Processing of returned goods or their complaints and related administrative steps.
• Sending commercial messages and conducting other marketing activities.
IV. Data Retention Period
The controller stores personal data for the time necessary to exercise the rights and obligations arising from the contractual relationship between you and the controller and to assert claims from these contractual relationships (for a period of 15 years from the termination of the contractual relationship). After the expiration of the data retention period, the controller will delete the personal data.
V. Recipients of Personal Data (Controller’s Subcontractors)
Recipients of personal data are individuals:
• involved in the delivery of goods/services/execution of payments based on the contract (i.e., payment gateway providers, carriers, possibly manufacturers if the goods are shipped directly)
• providing e-shop operating services (e-shop solution provider, employees of the controller who handle order processing, accountants and their employees processing the tax and payroll agenda of the controller) and other services related to e-shop operation
• providing marketing services The controller intends to transfer personal data to a third country (to a country outside the EU) or an international organization. The recipients of personal data in third countries are mailing/cloud service providers.
VI. Your Rights
Under the conditions set out in the GDPR, you have:
• the right to access your personal data according to Art. 15 GDPR
• the right to rectify personal data according to Art. 16 GDPR, or to restrict processing according to Art. 18 GDPR
• the right to erase personal data according to Art. 17 GDPR
• the right to object to processing according to Art. 21 GDPR
• the right to data portability according to Art. 20 GDPR
• the right to withdraw consent to processing in writing or electronically to the address or email of the controller specified in Art. III of these conditions
• the right to file a complaint with the Data Protection Authority if you believe that your right to data protection has been violated
VII. Personal Data Security Conditions
The controller declares that they have taken all appropriate technical and organizational measures to secure personal data.
The controller has adopted technical measures to secure data storage and storage of personal data in paper form, in particular by locking paper sources and securing electronic data through passwords and antivirus programs. The controller declares that only authorized personnel have access to personal data.
VIII. Final Provisions
By sending an order from the online order form, you confirm that you are familiar with the personal data protection conditions and that you accept them in full. The controller is entitled to change these conditions. A new version of the personal data protection conditions will be published on their website no later than the day the previous conditions change.
These conditions take effect on 15.07.2024.